How can we help?
Getting started
First round setup, pairing your Apple Watch, importing your handicap.
12 articles →Shot tracking & watch
Swing detection, missed shots, battery tips, editing a round.
18 articles →Caddie, coach & data
How recommendations work, strokes gained, practice plans, web app.
15 articles →Account & billing
Subscriptions, free trial, refunds, restoring purchases, deleting data.
9 articles →Frequently asked
My watch missed a shot — how do I fix the round?
Open the round, tap the hole, and add or move shots on the map. Detection improves as the model learns your swing; putts and chips inside 10 feet are the most common misses.
How does the free trial work?
Your first two rounds include every Basic and Pro feature — no card required. Afterwards you keep the free tier: GPS, scoring, history and handicap tracking.
Does Tangent drain my Apple Watch battery?
A tracked 18-hole round typically uses 25–35% of a recent watch's battery. Enable Low Power Mode on older models; tracking still works.
How is my handicap calculated?
We follow the World Handicap System calculation from your posted scores. You can also link an existing GHIN number in Settings.
Where does the Smart Caddie's advice come from?
From your own shot dispersion. The caddie simulates outcomes for each target and club and recommends the highest expected-value play — it never copies a tour pro's numbers onto your game.
Can I export or delete my data?
Yes. Export every round as CSV from the web app at app.tangent.golf, and delete your account and all data from Settings → Account at any time.
How do I cancel or get a refund?
Subscriptions are managed by the App Store: Settings → Apple ID → Subscriptions. Refunds go through Apple, usually within 48 hours — email us if you get stuck.
Still stuck? Talk to a human.
Tell us what’s happening and it goes straight onto our support board — the same one we work from every day. No ticket numbers, no bots.
Prefer email? support@tangent.golf